Privacy Policy
1. General Provisions
1.1. This privacy policy governs the collection, processing, and storage of personal data. The responsible data controller (TEMA GROUP OÜ) (hereinafter referred to as the "Data Controller") collects, processes, and stores personal data.
1.2. In the context of this privacy policy, the data subject refers to the customer or any other individual whose personal data is processed by the Data Controller.
1.3. In the context of this privacy policy, the customer refers to anyone who purchases goods or services from the Data Controller's website.
1.4. The Data Controller adheres to the principles of data processing as provided by applicable laws, including processing personal data lawfully, fairly, and securely. The Data Controller can confirm that personal data has been processed in accordance with applicable laws.
2. Collection, Processing, and Storage of Personal Data
2.1. The Data Controller collects, processes, and stores personal data primarily electronically, through the website and email.
2.2. By providing their personal data, the data subject gives the Data Controller the right to collect, organize, use, and manage the personal data provided by the data subject directly or indirectly when purchasing goods or services on the website, as defined in the privacy policy.
2.3. The data subject is responsible for ensuring that the information provided is accurate, correct, and complete. Knowingly providing false information is considered a violation of the privacy policy. The data subject is obliged to promptly inform the Data Controller of any changes to the provided data.
2.4. The Data Controller is not liable for any damages caused to the data subject or third parties due to the provision of false information by the data subject.
3. Processing of Customer Personal Data
3.1. The Data Controller may process the following personal data of the data subject:
3.1.1. First and last name;
3.1.2. Date of birth;
3.1.3. Phone number;
3.1.4. Email address;
3.1.5. Delivery address;
3.1.6. Bank account number;
3.1.7. Payment card details.
3.2. In addition to the above, the Data Controller has the right to collect data about the customer that is available in public registers.
3.3. The legal basis for processing personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation:
a) The data subject has given consent to the processing of their personal data for one or more specific purposes;
b) Processing is necessary for the performance of a contract to which the data subject is a party or for taking pre-contractual measures at the data subject's request;
c) Processing is necessary for compliance with a legal obligation to which the Data Controller is subject;
f) Processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, particularly if the data subject is a child.
3.4. Processing of personal data according to the purpose of processing:
3.4.1. Purpose of processing: Security and safety
Maximum retention period for personal data: 360 days.
3.4.2. Purpose of processing: Order processing
Maximum retention period for personal data: 360 days.
3.4.3. Purpose of processing: Ensuring the functioning of e-commerce services
Maximum retention period for personal data: 360 days.
3.4.4. Purpose of processing: Customer management
Maximum retention period for personal data: 360 days.
3.4.5. Purpose of processing: Financial activities, accounting
Maximum retention period for personal data: 360 days.
3.4.6. Purpose of processing: Marketing
Maximum retention period for personal data: 360 days.
3.5. The Data Controller has the right to share customer personal data with third parties, such as authorized processors, accountants, transportation and courier companies, and companies providing payment services. The Data Controller is the responsible party for the personal data. The Data Controller provides the authorized processor with the necessary personal data for payment processing.
3.6. The Data Controller implements organizational and technical measures in the processing and storage of the data subject's personal data to ensure protection against accidental or unlawful destruction, alteration, disclosure, or any other unlawful processing.
3.7. The Data Controller retains data of data subjects depending on the purpose of processing, but not longer than 2 years.
4. Rights of the Data Subject
4.1. The data subject has the right to access and review their personal data.
4.2. The data subject has the right to obtain information about the processing of their personal data.
4.3. The data subject has the right to rectify or amend inaccurate data.
4.4. If the Data Controller processes the data subject's personal data based on consent, the data subject has the right to withdraw consent at any time.
4.5. The data subject can contact the customer support of the online store at info@sivan.ee to exercise their rights.
4.6. The data subject has the right to lodge a complaint with the Data Protection Inspectorate to protect their rights.
5. Final Provisions
5.1. These data protection terms are prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia, and the laws and regulations of the Republic of Estonia and the European Union.
5.2. The Data Controller has the right to partially or fully amend the data protection terms, informing the data subjects about the changes through the website www.sivan.ee.